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Reach-Us

Last Updated on: 02/12/2024

Reach-Us

Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002

Phone: +91-044-28889352

Toll Free No. 1800 890 4445 | 1800 425 4445

Overseas Customers / Global Users: +91-44-35000124, +91-44-24371140 (Available 24X7)

NRI Helpdesk Number - 044 24353640 & 044 2851 9611

For Complaints Related to Digital Banking, please contact helpdesk No. 044-24371120

For Cyber Fraud Complaints, please call: 044-28584890 or email us at: cybercell[at]iob[dot]in

Cyber Police Helpline No.: 1930

We'll be happy to help you, please do not hesitate to get in touch. You can contact our department heads for more information or help.

 

Sr. No. Name of Officer & Designation Nature of Enquiries Phone / Fax No. E-Mail

1

Shri Hari Raman
(Deputy General Manager & HOD-CSD)

Customer Service Department, Chennai (Principal Nodal Officer)

044-28519511

gm-csd[at]iob[dot]in

2

Smt. Anima Malar Mangai R
(Chief Manager)

Other Public Grievances (Nodal Officer)

044-28591029

csd[at]iobnet[dot]co[dot]in

3

Smt. Anjana Singh
(Chief Manager)

ATM / Visa Debit Card Related Issues & ATM Transactions Related Issues

044-28889314

atmcards[at]iob[dot]in
atmtxns[at]iobnet[dot]co[dot]in

4

Shri Debraj Saha
(Chief Manager)

Mobile Banking/UPI/NEFT/RTGS/IMPS

044-28519457
044-71729706

debrajsaha[at]iobnet[dot]co[dot]in

Mobile Banking: mbsupport[at]iob[dot]in

UPI Application: upisupport[at]iob[dot]in

UPI Operations: upihelp[at]iob[dot]in

IMPS: impshelp[at]iob[dot]in

RTGS/NEFT: rtgscell[at]iobnet[dot]co[dot]in

5

Smt. Puspanjali Panda (Chief Manager)

POS/IOBPAY/BBPS/FASTAG/AePS Bhim Aadhaar/Internet Banking

044-71729121

POS: pos[at]iobnet[dot]co[dot]in

IOB Pay: iobnewinitiatives[at]iob[dot]in

BBPS: iobnewinitiatives[at]iob[dot]in

FasTag: fastag[at]iob[dot]in

AePS Bhim Aadhaar:
sarath[dot]mohan[at]iobnet[dot]co[dot]in

IB: eseeadmin[at]iobnet[dot]co[dot]in

6

Shri Raghul R.
(Chief Manager)

Pension Matters

044-28514120
044-28889289
044-28889384
Fax: 044-28514903

cppc[at]iobnet[dot]co[dot]in

7

Shri Pinku Sabout
(Chief Manager)

Credit Card

044-71729701

creditcard[at]iobnet[dot]co[dot]in

8

Shri Raja Kumar S
(Senior Manager)

ATM Installations & ATM Machine Related Issues

044-28889374

iobtcbil[at]iobnet[dot]co[dot]in

9

Shri Parameswaran R
(Asst. General Manager)

Retail Banking / Home Loans / Education Loans / Deposits

044-71729233

retail[at]iobnet[dot]co[dot]in

10

Shri Deepak Kumar Tripathy
(Deputy General Manager)

Financial Inclusion Cell

044-28519526

pcdagri[at]iobnet[dot]co[dot]in

11

Rakesh Sasikumar K
(Asst. General Manager)

Jewel Loan

044-28519529
044-28519675

jewelloancell[at]iob[dot]in

12

Shri Champakeswar Pradhan
(Deputy General Manager)

MSME Department

044-25819699

msme[at]iob[dot]in

13

Shri M Christhuvaraj
(Chief Manager)

Bank Share Holders

044-28889360
044-71729791

investor[at]iobnet[dot]co[dot]in

14

Smt. Indumathi M
(Senior Manager)

Foreign Exchange Inward Remittances

044-28519618

fedcar[at]iobnet[dot]co[dot]in

15

Shri Stalin Poopaul
(Chief Manager)

Forex Related Matters

044-28519611
044-28519501

fedgen[at]iobnet[dot]co[dot]in
nrihelp[at]iobnet[dot]co[dot]in

16

Shri Raghuraman S
(Chief Manager)

Public Relations

044-28889352

prd[at]iobnet[dot]co[dot]in

17

Shri Premnarayana Singh Rajput
(Chief Manager)

Department Cyber Cell

044-28584890

cybercell[at]iob[dot]in