Last Updated on: 10/01/2025
Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002
Phone: +91-044-28889352
Toll Free No. 1800 890 4445 | 1800 425 4445
Overseas Customers / Global Users: +91-44-35000124, +91-44-24371140 (Available 24X7)
NRI Helpdesk Number - 044 24353640 & 044 2851 9611
For Complaints Related to Digital Banking, please contact helpdesk No. 044-24371120
For Cyber Fraud Complaints, please call: 044-28584890 or email us at: cybercell[at]iob[dot]in
Cyber Police Helpline No.: 1930
We'll be happy to help you, please do not hesitate to get in touch. You can contact our department heads for more information or help.
1.
Shri Purna Chandra Satapathy(Deputy General Manager & HOD)
Customer Service Department, Chennai (Principal Nodal Officer)
044-28519511
gm-csd[at]iob[dot]in
2
Smt. Anima Malar Mangai R(Chief Manager)
Other Public Grievances (Nodal Officer)
044-28591029
csd[at]iobnet[dot]co[dot]in
3
Smt. Anjana Singh(Chief Manager)
ATM / Visa Debit Card Related Issues & ATM Transactions Related Issues
044-28889314
4
Shri Debraj Saha (Chief Manager)
Mobile Banking/UPI/NEFT/RTGS/IMPS
044-28519457044-71729706
debrajsaha[at]iobnet[dot]co[dot]in
Mobile Banking: mbsupport[at]iob[dot]in
UPI Application: upisupport[at]iob[dot]in
UPI Operations: upihelp[at]iob[dot]in
IMPS: impshelp[at]iob[dot]in
RTGS/NEFT: rtgscell[at]iobnet[dot]co[dot]in
5
Smt. Puspanjali Panda (Chief Manager)
POS/IOBPAY/BBPS/FASTAG/AePS Bhim Aadhaar/Internet Banking
044-71729121
POS: pos[at]iobnet[dot]co[dot]in
IOB Pay: iobnewinitiatives[at]iob[dot]in
BBPS: iobnewinitiatives[at]iob[dot]in
FasTag: fastag[at]iob[dot]in
AePS Bhim Aadhaar:sarath[dot]mohan[at]iobnet[dot]co[dot]in
IB: eseeadmin[at]iobnet[dot]co[dot]in
6
Shri Raghul R.(Chief Manager)
Pension Matters
044-28514120044-28889289044-28889384Fax: 044-28514903
cppc[at]iobnet[dot]co[dot]in
7
Shri Pinku Sabout(Chief Manager)
Credit Card
044-71729701
creditcard[at]iobnet[dot]co[dot]in
8
Shri Raja Kumar S(Senior Manager)
ATM Installations & ATM Machine Related Issues
044-28889374
iobtcbil[at]iobnet[dot]co[dot]in
9
Shri Parameswaran R(Asst. General Manager)
Retail Banking / Home Loans / Education Loans / Deposits
044-71729233
retail[at]iobnet[dot]co[dot]in
10
Shri Deepak Kumar Tripathy (Deputy General Manager)
Financial Inclusion Cell
044-28519526
pcdagri[at]iobnet[dot]co[dot]in
11
Rakesh Sasikumar K(Asst. General Manager)
Jewel Loan
044-28519529044-28519675
jewelloancell[at]iob[dot]in
12
Shri Champakeswar Pradhan (Deputy General Manager)
MSME Department
044-25819699
msme[at]iob[dot]in
13
Shri M Christhuvaraj(Chief Manager)
Bank Share Holders
044-28889360044-71729791
investor[at]iobnet[dot]co[dot]in
14
Smt. Indumathi M(Senior Manager)
Foreign Exchange Inward Remittances
044-28519618
fedcar[at]iobnet[dot]co[dot]in
15
Shri Stalin Poopaul(Chief Manager)
Forex Related Matters
044-28519611044-28519501
fedgen[at]iobnet[dot]co[dot]in nrihelp[at]iobnet[dot]co[dot]in
16
Shri Raghuraman S(Chief Manager)
Public Relations
044-28889352
prd[at]iobnet[dot]co[dot]in
17
Shri Premnarayana Singh Rajput(Chief Manager)
Department Cyber Cell
044-28584890
cybercell[at]iob[dot]in