Last Updated on: 21/07/2025
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Contact Centre Toll Free Numbers
1800 890 4445 | 1800 425 4445
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Overseas Customers / Global Users
+91-040-35293602, +91-040-24787010, (Available 24X7)
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For Digital Complaints (Transactions Related to UPI, ATM, Mobile Banking, Internet Banking etc.)
044-24371120
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For any Cyber Fraud Complaints
044-28584890 cybercell[at]iob[dot]in
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Cyber Police Helpline Number
1930
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Missed Call Numbers for Balance Enquiry
9210622122 | 9289222029
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Credit Card (Rupay)
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Door Step Banking
1800 1213 721
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As per RBI & TRAI, all the Promotional Voice Calls from IOB will be called from Telephone Numbers
140 9686 440 To 140 9686 469 (30 Telephone Lines)
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As per RBI & TRAI all the Transactional & Services Calls from IOB will be called from Telephone Numbers
1600 118 119 & 1600 318 418
140 982 9917 | 1600 100 130 & 1600 300 148
(a) As per the Important Guidelines issued by RBI & TRAI, all the Promotional Voice Calls from IOB will be called from ‘140 9686 440 to 140 9686 469 (30 Telephone Lines) numbering series and Transactional & Services Calls will be called from ‘1600 118 119 & 1600 318 418’ numbering series by our Call Centre 140 982 9917 | 1600 100 130 & 1600 300 148
(b) For DND (Do not Disturb) Registration: To avoid the inconvenience caused by Unsolicited Commercial Calls, customer can opt to block all commercial communications or can selectively block commercial communications as per preference categories through the Telecom Service Provider’s App/ Website, TRAI DND App, or Call/ SMS to ‘1909’.
(c) For Registration of Complaints: In case of receiving spams in spite of registering on DND: Make DND complaint at the respective Telecom Service Provider’s App/ Website, TRAI DND App, or Call/ SMS to ‘1909’
List of Outbound Services Available through Contact Centre:
Sr. No.
Service Name
Available through
IVRS
AGENT
Account Balance
✔
Last 5 Transactions
Account Statement
Cheque Book Request
Cheque Status Enquiry
Stop Payment of Cheque
Deposit & Loans Products Features
Interest Rates Information
Clean Loan Request
Housing Loan Request
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Vehicle Loan Request
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Education Loan Request
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Fund transfer via IVRS
14
Mobile Number Registration
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Mobile Number Updation
16
PAN Link status
17
Aadhaar Link Status
18
PMJJBY & PMSBY Request
19
APY
20
INSPRD
21
SURAKSHA
22
Locker Request
23
Enquiry of Intra-bank Transfer Status
24
Enquire Of IMPS Status
25
Enquire OF NEFT Status
26
Enquire of RTGS Status
27
Issuance of Certificate of Interest for Loan Account
28
Issuance of TDS/ form 16 Certificate -> For Previous Year
29
Issuance of TDS/ form 16 Certificate -> For Current Year
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Change in Profile Data (Email Id Updation)
31
Complaint with Regard to Poor Maintenance of ATM Room: Call Centre
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Complaint with Regard to Non-Functioning ATM: Call Centre
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Complaint with Regard to ATM Out of Cash
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Unauthorised Transactions Reporting - Debit Card/IB/UPI/Account Freezing
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Request for Debit Card
36
Blocking of ATM Card
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Unblocking of ATM Card
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Replacement of Debit Card
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Change Pin of Debit Card
40
Debit Card Green Pin Generation
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Dispatch Details of Debit Cards
42
ATM Card/Debit Card Status
43
Blocking of Credit Card
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Renewal of Credit Card
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Replacement of Credit Card in Lieu of Blocked Card
46
Request for Credit Card
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Credit Card Application Status
48
Blocking Netbanking
49
Blocking UPI Services
50
Activate SMS Alert/Email Statement
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Complaint Registration
52
Complaint Status