Customer Support: Reach Us for Assistance

Reach-Us

Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002

Phone: +91-044-28889352

Toll Free No. 1800 890 4445 | 1800 425 4445

Overseas Customers / Global Users: +91-44-35000124, +91-44-24371140 (Available 24X7)

NRI Helpdesk Number - 044 24353640 & 044 2851 9611

For Complaints Related to Digital Banking, please contact helpdesk No. 044-24371120

For Cyber Fraud Complaints, please call: 044-28584890 or email us at: cybercell[at]iob[dot]in

Cyber Police Helpline No.: 1930

We'll be happy to help you, please do not hesitate to get in touch. You can contact our department heads for more information or help.

Sr. No.	Name of Officer & Designation	Nature of Enquiries	Phone / Fax No.	E-Mail
1	Shri Hari Raman (Deputy General Manager & HOD-CSD)	Customer Service Department, Chennai (Principal Nodal Officer)	044-28519511	gm-csd[at]iob[dot]in
2	Smt. Anima Malar Mangai R (Chief Manager)	Other Public Grievances (Nodal Officer)	044-28591029	csd[at]iobnet[dot]co[dot]in
3	Smt. Anjana Singh (Chief Manager)	ATM / Visa Debit Card Related Issues & ATM Transactions Related Issues	044-28889314	atmcards[at]iob[dot]in atmtxns[at]iobnet[dot]co[dot]in
4	Shri Debraj Saha (Chief Manager)	Mobile Banking/UPI/NEFT/RTGS/IMPS	044-28519457 044-71729706	debrajsaha[at]iobnet[dot]co[dot]in Mobile Banking: mbsupport[at]iob[dot]in UPI Application: upisupport[at]iob[dot]in UPI Operations: upihelp[at]iob[dot]in IMPS: impshelp[at]iob[dot]in RTGS/NEFT: rtgscell[at]iobnet[dot]co[dot]in
5	Smt. Puspanjali Panda (Chief Manager)	POS/IOBPAY/BBPS/FASTAG/AePS Bhim Aadhaar/Internet Banking	044-71729121	POS: pos[at]iobnet[dot]co[dot]in IOB Pay: iobnewinitiatives[at]iob[dot]in BBPS: iobnewinitiatives[at]iob[dot]in FasTag: fastag[at]iob[dot]in AePS Bhim Aadhaar: sarath[dot]mohan[at]iobnet[dot]co[dot]in IB: eseeadmin[at]iobnet[dot]co[dot]in
6	Shri Raghul R. (Chief Manager)	Pension Matters	044-28514120 044-28889289 044-28889384 Fax: 044-28514903	cppc[at]iobnet[dot]co[dot]in
7	Shri Pinku Sabout (Chief Manager)	Credit Card	044-71729701	creditcard[at]iobnet[dot]co[dot]in
8	Shri Raja Kumar S (Senior Manager)	ATM Installations & ATM Machine Related Issues	044-28889374	iobtcbil[at]iobnet[dot]co[dot]in
9	Shri Parameswaran R (Asst. General Manager)	Retail Banking / Home Loans / Education Loans / Deposits	044-71729765/66	retail[at]iobnet[dot]co[dot]in
10	Shri Deepak Kumar Tripathy (Deputy General Manager)	Financial Inclusion Cell	044-28519526	pcdagri[at]iobnet[dot]co[dot]in
11	Rakesh Sasikumar K (Asst. General Manager)	Jewel Loan	044-28519529 044-28519675	jewelloancell[at]iob[dot]in
12	Shri Champakeswar Pradhan (Deputy General Manager)	MSME Department	044-25819699	msme[at]iob[dot]in
13	Shri M Christhuvaraj (Chief Manager)	Bank Share Holders	044-28889360 044-71729791	investor[at]iobnet[dot]co[dot]in
14	Smt. Indumathi M (Senior Manager)	Foreign Exchange Inward Remittances	044-28519618	fedcar[at]iobnet[dot]co[dot]in
15	Shri Stalin Poopaul (Chief Manager)	Forex Related Matters	044-28519611 044-28519501	fedgen[at]iobnet[dot]co[dot]in nrihelp[at]iobnet[dot]co[dot]in
16	Shri Raghuraman S (Chief Manager)	Public Relations	044-28889352	prd[at]iobnet[dot]co[dot]in
17	Shri Premnarayana Singh Rajput (Chief Manager)	Department Cyber Cell	044-28584890	cybercell[at]iob[dot]in

Locations

Reach-Us