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Reach-Us

Last Updated on: 11/03/2025

Reach-Us

Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002

Phone: +91-044-28525496

Toll Free No. 1800 890 4445 | 1800 425 4445

Overseas Customers / Global Users: +91-44-35000124, +91-44-24371140 (Available 24X7)

NRI Helpdesk Number - 044 24353640 & 044 2851 9611

For Complaints Related to Digital Banking, please contact helpdesk No. 044-24371120

For Cyber Fraud Complaints, please call: 044-28584890 or email us at: cybercell[at]iob[dot]in

Cyber Police Helpline No.: 1930

We'll be happy to help you, please do not hesitate to get in touch. You can contact our department heads for more information or help.

 

Sr. No.Name of Officer & DesignationNature of EnquiriesPhone / Fax No.E-Mail

1.

Shri Purna Chandra Satapathy
(Deputy General Manager & HOD)

Customer Service Department, Chennai (Principal Nodal Officer)

044-28519511

gm-csd[at]iob[dot]in

2

Smt. Anima Malar Mangai R
(Chief Manager)

Other Public Grievances (Nodal Officer)

044-28591029

csd[at]iobnet[dot]co[dot]in

3

Smt. Anjana Singh
(Chief Manager)

ATM / Visa Debit Card Related Issues & ATM Transactions Related Issues

044-28889314

atmcards[at]iob[dot]in
atmtxns[at]iobnet[dot]co[dot]in

4

Shri Debraj Saha
(Chief Manager)

Mobile Banking/UPI/NEFT/RTGS/IMPS

044-28519457
044-71729706

debrajsaha[at]iobnet[dot]co[dot]in

Mobile Banking: mbsupport[at]iob[dot]in

UPI Application: upisupport[at]iob[dot]in

UPI Operations: upihelp[at]iob[dot]in

IMPS: impshelp[at]iob[dot]in

RTGS/NEFT: rtgscell[at]iobnet[dot]co[dot]in

5

Smt. Puspanjali Panda (Chief Manager)

POS/IOBPAY/BBPS/FASTAG/AePS Bhim Aadhaar/Internet Banking

044-71729121

POS: pos[at]iobnet[dot]co[dot]in

IOB Pay: iobnewinitiatives[at]iob[dot]in

BBPS: iobnewinitiatives[at]iob[dot]in

FasTag: fastag[at]iob[dot]in

AePS Bhim Aadhaar:
sarath[dot]mohan[at]iobnet[dot]co[dot]in

IB: eseeadmin[at]iobnet[dot]co[dot]in

6

Shri Raghul R.
(Chief Manager)

Pension Matters

044-28514120
044-28889289
044-28889384
Fax: 044-28514903

cppc[at]iobnet[dot]co[dot]in

7

Shri Pinku Sabout
(Chief Manager)

Credit Card

044-71729701

creditcard[at]iobnet[dot]co[dot]in

8

Shri Raja Kumar S
(Senior Manager)

ATM Installations & ATM Machine Related Issues

044-28889374

iobtcbil[at]iobnet[dot]co[dot]in

9

Shri Parameswaran R
(Asst. General Manager)

Retail Banking / Home Loans / Education Loans / Deposits

044-71729233

retail[at]iobnet[dot]co[dot]in

10

Shri Deepak Kumar Tripathy
(Deputy General Manager)

Financial Inclusion Cell

044-28519526

pcdagri[at]iobnet[dot]co[dot]in

11

Rakesh Sasikumar K
(Asst. General Manager)

Jewel Loan

044-28519529
044-28519675

jewelloancell[at]iob[dot]in

12

Shri Champakeswar Pradhan
(Deputy General Manager)

MSME Department

044-25819699

msme[at]iob[dot]in

13

Shri M Christhuvaraj
(Chief Manager)

Bank Share Holders

044-28889360
044-71729791

investor[at]iobnet[dot]co[dot]in

14

Smt. Indumathi M
(Senior Manager)

Foreign Exchange Inward Remittances

044-28519618

fedcar[at]iobnet[dot]co[dot]in

15

Shri Stalin Poopaul
(Chief Manager)

Forex Related Matters

044-28519611
044-28519501

fedgen[at]iobnet[dot]co[dot]in
nrihelp[at]iobnet[dot]co[dot]in

16

Shri Raghuraman S
(Chief Manager)

PRD

044-28889369

prd[at]iobnet[dot]co[dot]in

17

Shri Premnarayana Singh Rajput
(Chief Manager)

Department Cyber Cell

044-28584890

cybercell[at]iob[dot]in