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Personal Banking

Last Updated on: 15/07/2024

ICCW-Convenience-And-Security-of-Card-Less-Cash-Withdrawals

Interoperable Card-less Cash Withdrawal (ICCW)

Interoperable Card-less Cash Withdrawal (ICCW) is a revolutionary cash withdrawal service enabling users to withdraw cash from ATMs using UPI, without the need for an ATM card. This service allows customers to access cash from any participating bank's ATM, enhancing convenience and security. The transaction is facilitated through UPI where the UPI application on the customer's mobile phone facilitates the authorization and cash is dispensed at the ATM terminal without the need of carrying any physical ATM Card. Our bank is currently implementing ICCW on select Cash Recyclers (CRs) and 20 machines are already live and operational.

Benefits of Interoperable Card-less Cash Withdrawal (ICCW):

1. Interoperability: ICCW enables customers of participating UPI issuer members to withdraw cash from any participating bank's ATM equipped for ICCW transactions.

2. Card-less Transactions: For ICCW, customers simply scan the QR code displayed on the ATM screen using any UPI app on their mobile device and authorize the transaction with their UPI PIN, eliminating the need to carry a physical ATM card.

3. Enhanced Protection: The card-less feature helps prevent card skimming and other related fraudulent activities at ATMs.

Customer Transaction Flow for ICCW:

Whenever any customer approaches an ATM of any bank participating in ICCW, he/she has to follow the below steps:

  • Select "UPI Cash Withdrawal" on the ATM screen. Currently for IOB CRs this option is the second button from the top on the right-hand side.
  • The ATM will prompt to enter the Withdrawal Amount, which must be between INR 100 and INR 10,000 in multiples of 100. Any other amount will be declined.
  • A dynamic QR code is generated and displayed on the ATM screen for the entered amount.
  • Scan the QR code using any UPI app that supports ICCW, such as the IOB BHIM UPI app in its latest version.
  • Choose the bank account linked in the UPI App from which he wants to withdraw the cash. Only ICCW Issuer enabled banks will be displayed
  • Authorize the debit transaction just like any other UPI debit transaction using their UPI PIN.
  • Once the amount is debited and the transaction is complete in the UPI app, the ATM terminal will receive the confirmation within 3-4 seconds.
  • The ATM terminal will dispense the cash.
  • Collect the cash from the ATM's cash dispenser and your transaction is complete.

List of IOB ATMs/CRs Currently Live on ICCW

Sr. No. ATM ID ATM Location Attached Br Region

1

IOBC1247

KILPAUK, CHENNAI

571

CHENNAI - I

2

IOBC1655

MOUNT ROAD

58

CHENNAI - I

3

IOBC1674

CHOOLAIMEDU

1308

CHENNAI - I

4

IOBC1652

LOYOLA COLLEGE

1712

CHENNAI - I

5

IOBC2077

STELLA MARIS COLLEGE

1688

CHENNAI - I

6

IOBC1551

EDAYARAPALAYAM

1846

COIMBATORE

7

IOBC1557

SARAVANAMPATTI

1921

COIMBATORE

8

IOBC1629

TIRUPPUR MAIN

95

COIMBATORE

9

IOBC1631

SINGANALLUR

1844

COIMBATORE

10

IOBC1698

METTUPALAYAM ROAD

1521

COIMBATORE

11

IOBC1750

KUNIYAMUTHUR

1747

COIMBATORE

12

IOBC1834

RAMLINGA NAGAR

66

COIMBATORE

13

IOBC2127

CHINNATHADAGAM

643

COIMBATORE

14

IOBC2155

VEERAPANDI PIRIVU

3098

COIMBATORE

15

IOBC1979

N R NAGAR

341

DELHI

16

IOBC2206

NANGLOI

2443

DELHI

17

IOBC1696

VELLIANAI

3587

ERODE

18

IOBC1757

THANTHONIMALAI

738

ERODE

19

IOBC1799

KALINGARAYANPALAYAM

2317

ERODE

20

IOBC2048

PERIASEMUR

1346

ERODE

21

IOBC1517

MADIPAKKAM

2281

KANCHEEPURAM

22

IOBC1547

URAPAKKAM

2244

KANCHEEPURAM

23

IOBC1550

ANAKAPUTHUR

2278

KANCHEEPURAM

24

IOBC1621

MUGALIVAKKAM

2748

KANCHEEPURAM

25

IOBC1623

BRINDAVAN NAGAR

2119

KANCHEEPURAM

26

IOBC1661

MOOVARASAMPETTAI

3567

KANCHEEPURAM

27

IOBC1055

SOUTH MASI STREET

1338

MADURAI

28

IOBC1568

ANUPPANADI

2545

MADURAI

29

IOBC1903

MADURAI-PALANGANATHAM

3296

MADURAI

30

IOBC2162

KOODAL NAGAR

1664

MADURAI

31

IOBC2184

CHOKKIKULAM

18

MADURAI

32

IOBC2199

RAJAGAMBEERAM

3531

MADURAI

33

IOBC2203

MADURAI MAIN

49

MADURAI

34

IOBC2226

LAWSPET

2121

PONDICHERRY

35

IOBC1464

VADAKUTHU

2898

PONDICHERRY

36

IOBC1494

ARIYANKUPPAM

3605

PONDICHERRY

37

IOBC1502

MUTHIALPET

2689

PONDICHERRY

38

IOBC2011

KACHIRAPALAYAM

2791

SALEM

39

IOBC2034

SEELANAIKENPATTI

1074

SALEM

40

IOBC2087

UDAYAPATTI

953

SALEM


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