Last Updated on: 09/10/2025
Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002
Toll Free No. 1800 890 4445 | 1800 425 4445
Overseas Customers / Global Users: +91-44-35000124, +91-44-24371140 (Available 24X7)
NRI Helpdesk Number - 044 2435 3640 (iob2267@iob.in) & 044 2851 9611 (nrihelp@iobnet.co.in)
For Cyber Fraud Complaints, please call: 044-28584890 or email us at: cybercell[at]iob[dot]in
Cyber Police Helpline No.: 1930
We'll be happy to help you, for any complaint you may write to us or lodge a complaint.
1.
Shri Purna Chandra Satapathy (Deputy General Manager & HOD)
Customer Service Department, Chennai (Principal Nodal Officer)
044-28519511
gm-csd[at]iob[dot]in
2.
Smt. Anima Malar Mangai R(Chief Manager)
Other Public Grievances (Nodal Officer)
044-28591029
csd[at]iobnet[dot]co[dot]in
3.
Smt. Anjana Singh (Chief Manager)
ATM / Visa Debit Card Related Issues & ATM Transactions Related Issues
Lodge Complaint
atmcards[at]iob[dot]in
4.
Smt. Chitra S P (Senior Manager)
Mobile Banking
mbsupport[at]iob[dot]in
5.
Aditya Anand (Manager)
UPI
UPI Application: upidevelopment[at]iob[dot]in UPI Operations: upihelp[at]iob[dot]in
6.
Smt. Puspanjali Panda (Chief Manager)
POS/IOBPAY/BBPS/FASTAG/AePS Bhim Aadhaar/Internet Banking
POS: pos[at]iobnet[dot]co[dot]in IOB Pay: iobnewinitiatives[at]iob[dot]in BBPS: iobnewinitiatives[at]iob[dot]in FasTag: fastag[at]iob[dot]in AePS Bhim Aadhaar: sarath[dot]mohan[at]iobnet[dot]co[dot]in IB: eseeadmin[at]iobnet[dot]co[dot]in
7.
Shri Raghul R. (Chief Manager)
Pension Matters
044-28514120044-28889289044-28889384Fax: 044-28514903
cppc[at]iobnet[dot]co[dot]in
8.
Shri Raja Kumar S (Chief Manager)
Credit Card
creditcard[at]iobnet[dot]co[dot]in
9.
Shri Pranab Baro (Senior Manager)
ATM Installations & ATM Machine Related Issues
iobtcbil[at]iobnet[dot]co[dot]in
10.
Shri Parameswaran R (Asst. General Manager)
Retail Banking / Home Loans / Education Loans / Deposits
044-71729233
retail[at]iobnet[dot]co[dot]in
11.
Shri Deepak Kumar Tripathy (Deputy General Manager)
Financial Inclusion Cell
044-28519526
pcdagri[at]iobnet[dot]co[dot]in
12.
Rakesh Sasikumar K (Asst. General Manager)
Jewel Loan
044-28519529,044-28519675
jewelloancell[at]iob[dot]in
13.
Shri Champakeswar Pradhan (Deputy General Manager)
MSME Department
044-25819699
msme[at]iob[dot]in
14.
Shri M Christhuvaraj (Chief Manager)
Bank Share Holders
044-28889360,044-71729791
investor[at]iobnet[dot]co[dot]in
15.
Smt. Indumathi M (Senior Manager)
Foreign Exchange Inward Remittances
044-28519618
fedcar[at]iobnet[dot]co[dot]in
16.
Smt. Roshni Christina Daniel (Chief Manager)
Forex Related Matters
044-28519611,044-28519501
fedgen[at]iobnet[dot]co[dot]in nrihelp[at]iobnet[dot]co[dot]in<
17.
Shri Raghuraman S (Assistant General Manager)
PRD
044-28889352
prd[at]iobnet[dot]co[dot]in
18.
Shri Premnarayana Singh Rajput (Chief Manager)
Department Cyber Cell
044-28584890
cybercell[at]iob[dot]in
19.
Shri B Kalaiselvan (Chief Manager)
GST Grievance Cell
044-71729042
gstiob[at]iob[dot]in