Depository Operations - Services Offered

• Demat Account Opening
• Dematerialization
• Transfer of Securities
• Pledge Services
• Online Trading of Shares etc.
• Online Trading - (Online trading is totally a technology driven product which suits all types of clients including tech-savvy younger generation clients, high net worth individuals who are active in capital market. Bank has tied up with Emkay Global Financial Services Ltd and SMC Global Securities Ltd for online trading of shares. Online trading is totally hassle-free in as much as clients trading in stock market and can buy or sell securities without having to visit either the Bank or their DP. A client should have an operative Savings Bank / Current Account with one of our branches, a depository (demat) account and a Trading Account with the brokers whom we have tied-up viz.,Emkay Global Financial Services Ltd / SMC Global Securities Ltd).
• Insta Demat Account: Now, demat account, can be opened instantly through net banking. Please login to your net banking à Accounts à NSDL Insta Demat Account à Open Demat Account.

• Alternatively, you may also visit the nearest branch and can open Demat Account.

View Your Demat Holding Statement

• NSDL - https://eservices.nsdl.com/
• CDSL - https://web.cdslindia.com/myeasinew/home/login

E-Voting

• NSDL - https://eservices.nsdl.com/
• NSDL - https://www.evoting.nsdl.com/
• CDSL - https://evoting.cdslindia.com/Evoting/EvotingLogin

Important Links

• Smart ODR Portal
• Smart ODR Circular
• NSDL Circulars - https://nsdl.co.in/business/circular.php
• CDSL Communiques - https://www.cdslindia.com/Publications/Communique.aspx

• Investor Charter by Depository Participant - View | View PDF Document

• Investor Complaint Data - View
• Link for SCORES - https://www.scores.gov.in/scores/Welcome.html
• Escalation Matrix (Key Managerial Person) - NSDL & CDSL - View

Filing Complaint on SCORES - Easy & Quick

• Register on SCORES Portal

• Mandatory Details for Filing Complaints on SCORES

• Name, PAN, Address, Mobile Number, E-Mail ID

• Benefits:

• Effective Communication

• Speedy Redressal of the Grievances

General Guidelines

• "Prevent Unauthorized Transactions in your demat account à Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day.....................issued in the interest of investors."

• "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."

• "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."